Last Updated: Aug 22, 2023
We recognize the importance of your personal information and value your trust. This Privacy Policy explains how Christmas Sweater Factory and its related entities (“we”, “us”, or “our”) collect, use, and disclose information about you when you use our websites and related services (the “Services”) or otherwise interact with us.
When you create an account, request a quote, place an order, or contact us, we may ask you to provide information such as your name, email address, phone number, billing/shipping details, and any other information you choose to provide.
When you create an account, place an order, or request appointments, we may collect your name, email address, phone number, payment information, billing and shipping address, demographic information, and other information you choose to provide.
When you design a custom Christmas sweater, we may collect design choices, images, and custom text you provide. This may be retained for production, customer support, future reorders, or recommendations.
When you make a purchase, we may collect payment card information. Depending on the payment option, a third-party payment provider may process the payment and receive your payment card information.
If you contact us directly, we may receive additional information about you (including message contents and attachments). We may also record customer service calls for handling inquiries, training, research, and product development purposes.
We may receive general location information (for example, an IP address may indicate your broader geographic region).
We may receive information about the device and software used to access our Services, such as IP address, browser type, operating system version, device identifiers, and advertising identifiers.
We may automatically receive information about your interactions with our Services (pages viewed, searches conducted, purchases, and dates/times of visits) to improve our Services.
We and trusted partners may use cookies, pixel tags, or similar technologies to collect information. For more details, please see our Cookie Policy.
We may draw inferences about you based on information we collect. For example, we may infer purchasing preferences based on browsing behavior, or approximate location based on IP address.
If you link our Services to a third-party account (such as a social media account), we may receive information such as profile details and usage. You can adjust privacy settings within those accounts to limit data shared with us.
We may receive additional information, such as demographic data, from third-party data or marketing partners and combine it with other information we have.
We may share information with affiliates and subsidiaries for the purposes described in this Privacy Policy.
We may share information with vendors and service providers retained to support the Services.
If you connect third-party applications to our Services, we may share information with those third parties.
We may use analytics tools (e.g., Google Analytics) and work with advertising partners to measure performance and deliver ads. For more information, visit aboutads.info/choices.
We may share aggregated or de-identified information to help understand user interests and behaviors without revealing identity.
We may access, preserve, and disclose information as required by law or when necessary to protect rights, property, or safety.
In the event of a merger, acquisition, or asset sale, information may be transferred as part of the transaction.
We retain information for as long as necessary to fulfill the purposes for which it was collected, including legitimate business needs, compliance with legal obligations, and dispute resolution.
You may have certain rights regarding your personal information, such as access, correction, deletion, and withdrawing consent for some processing.
To exercise these rights, contact us at: privacy@christmassweaterfactory.com